Move Administer Version 1177

Posted by Colin Wynn on Sep 21, 2009 in Crate Administer, Move Administer, Product Update, Self Store Administer, Shipping Administer |

The last update to Move Administer contained a number of significant changes, so we thought we would give you more in-depth information about some of the main ones.

Surcharging
Users have been able to surcharge credit card and debit card receipts for quite some time now, however we have been asked to provide a means of surcharging cheque receipts. To action this you first of all need to provide the amount of your cheque surcharge on the Surcharge Tab of the Accounting Defaults Wizard (Tools -> Options -> Defaults -> Accounting). Then when surcharging you’ll now have the option to surcharge Credit, Debit and Cheque receipts.

Direct Debit Collections
If you’ve struggled to get Direct Debits setup with your bank then give Debit Finance Collections plc a call or visit their website at www.debitfinance.co.uk. They can provide direct debit solutions tailor made for you, and Move Administer can now export Direct Debit payment in a format compatible with Debit Finance Collections plc, found on the Actions menu of the Corporate and Customer browses.

Container/Unit Access
Container/Unit inspections has been renamed Container/Unit Access and can now be entered on the Container/Unit History tab of the Storage/Self Storage job. This allows you to book a date and time to access a Container/Unit. This is then show on the Storage Containers/Self Storage Units tab of the Events Diary.

Repository
A repository is a centralised database which stores documents received from customers which you can then save directly into the customer’s file. Any repository document can then be emailed directly from Move Administer. A repository document be a scanned document or an attachment from an email and can range anywhere from a removal acceptance, an inventory or even a passport (ideal for emailing to a shipping agent as proof of the customers identity).

Event Diary
The event diary has recently undergone a few changes. Providing you have the correct module installed you will now see Self Storage Units and Crates Dockets tabs. The self Storage tab will show all Self Storage activity including Unit Access. The Crate Docket tab will show you all Crate Hire activity along with separate browses for crates and consumables relating to a single docket.